terms and conditions

Please read carefully and agree to the following terms in order to proceed.

Class Purchase Policy

In order to make a class reservation, you must first have a class credit or have a monthly membership.
To buy class credits or a membership please log in to your account online or your TWST Fitness App. If you do not have an account you will need to create one. Please note that our class prices are subject to change without notice.
You must have a current and up to date credit card on file at all times.Your credit/debit card will be charged for your order when you submit your purchase. As soon as your charge is approved, your class credits or monthly membership will be “added” to your account. If you fail to pay any charges when due, or if your credit/debit card declines, TWST Fitness LLC reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees including attorney fees and collections costs, that TWST Fitness, LLC may incur in its efforts to collect any past due or unpaid balances from you.
All class sales are final. Classes are not eligible for transfer, refund or exchange.
Recurring monthly memberships are charged every month on the day of your initial purchase for the duration of the series and will not be eligible for a refund once the transaction is completed.
All monthly membership cancellations require at least 30 days notice to avoid future charges (and that notice must be given before the date of renewal).
Autopay/ rolling monthly memberships are charged on a month-to-month basis.
Class packages are paid in full at time of purchase.

Class cancellation policy

All classes require a 12-hour cancellation notice or be charged a $25.00 cancellation fee/ $20 no show fee.
NO-SHOW Fee is $25.00 and the LATE CANCELLATION fee is $20.00.
Valid Credit Card must be kept on file at all times. NO EXCEPTIONS.
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** CLASSES will only run with 2 clients enrolled. If we need to cancel class we will let you know 2hrs prior to the start time.

Boutique policies

No Returns or Exchanges
If an item goes on sale after you purchased it for full price, we will NOT price adjust.
Gift cards are non-returnable and expire within 1 year.

Terms & Conditions

All class sales are final. Classes are not eligible for transfer, refund or exchange.
Please review class package expiration dates before you make your purchase. We do not offer extensions on class packages.
Instructors and classes are subject to change without notice.
All classes must be pre-paid through our website, app or purchased at the front desk prior to class.
A valid credit card is required for all accounts
Clients are required to wear grip/sticky socks on the Lagree Megaformer. These are available for purchase at the studio.
First time clients not present at least 10 minutes prior to start of class will NOT be allowed to take class. NO EXCEPTIONS.
Clients must be at least 16 years old to attend classes. Any client under the age of 18 must be accompanied by a parent or guardian. Guardian must sign a waiver in person on their behalf.
Please note that when you are purchasing classes you are paying for a class and not an instructor. Instructors are subject to change without notice, and class schedules may be subject to change without notice.

Security camers

Your safety and security are very important to us. For this reason, we have security cameras within our facility.

This release is entered into between the undersigned and TWST Fitness LLC. The purpose of the program offered by TWST Fitness LLC is to provide fitness instruction for various levels of individuals. The undersigned hereby acknowledges that the following was explained to me and agrees to the following:

Acknowledges that TWST Fitness LLC and its instructors/subcontractors/employees, is not a physician and is not trained in any way to provide medical diagnosis, medical treatment, or any other type of medical advice.
Acknowledges that physical exercise, including but not limited to exercise on the Versaclimber and on the Lagree Megaformer, and Yoga is an extreme test of one’s mental and physical limits and carries with it inherent potential for damage or loss of property, serious injury and death. That the undersigned assumes all risks of participating in these types of events and activities including the inherent dangers of a natural environment, that they are fit and they have a regular medical physician they can contact regarding any medical problems that they might develop.
The undersigned expressly waives, releases, discharges and agrees not to sue for any liability of death, disability, personal injury or action of any kind TWST Fitness LLC and its subcontractors/employees, affiliates, and executors for the undersigned participating in said training and/or training for said sporting events.
The undersigned acknowledges that she/he has carefully read this “waiver and release” and fully understands that it is a release of liability. The undersigned expressly agrees to release and discharge, TWST Fitness LLC and its subcontractors/employees from any and all claims or causes of action and agrees to voluntarily give up or waive any right that she/he may otherwise have to bring a legal action against the providers of, TWST Fitness LLC and its subcontractors/employees for personal injury or property damage.
To the extent that statute or case law does not prohibit releases for negligence, this release is also for negligence. If any portion of this agreement and release from liability shall be deemed by a Court of competent jurisdiction to be invalid, then the remainder of this release from liability shall remain in full force and effect and the offending provision or provisions severed here from.
All class sales are final. Classes are not eligible for transfer, refund or exchange. Please review class package expiration dates before you make your purchase. We do not offer extensions on class packages. Instructors and classes are subject to change without notice. All classes must be pre-paid through our website, app or purchased at the front desk prior to class. A valid credit card is required for all accounts. Please note that when you are purchasing classes you are paying for a class and not an instructor. Instructors are subject to change without notice, and class schedules may be subject to change without notice. Fees cannot be used towards any other product or service provided TWST Fitness LLC. If you fail to pay any charges when due, or if your credit/debit card declines, TWST Fitness LLC reserves the right to suspend or terminate your privileges. You shall be responsible and liable for any fees including attorney fees and collections costs, that TWST Fitness LLC may incur in its efforts to collect any past due or unpaid balances from you.
Clients must be at least 16 years old to attend classes. Any client under the age of 18 must be accompanied by a parent or guardian. Guardian must sign a waiver in person on their behalf.
Photos or video may be taken during and used for promotional purposes by TWST Fitness LLC. By participating in TWST Fitness LLC work outs participant’s give their consent and permission for such use of their image and likeness and release all rights of these images.
The undersigned agrees that this is the full agreement between the parties, that the agreement cannot be modified orally, that no representative of TWST Fitness LLC, its subcontractors, instructors and/or employees, nor anyone else has verbally contradicted any of the terms of this release, and that the undersigned had entered into this agreement free and voluntarily without force or coercion.
The information provided is not intended to be a substitute for professional medical advice, diagnosis or treatment. Never disregard professional medical advice, or delay in seeking it, because of something you have read on this website. Never rely on information on this website in place of seeking professional medical advice.TWST Fitness LLC is not responsible or liable for any advice, course of treatment, diagnosis or any other information, services or products that you obtain through this site. You are encouraged to consult with your doctor with regard to this information contained on or through this website. After reading articles, watching videos or reading other content from this website, you are encouraged to review the information carefully with your professional healthcare provider.